General Queries

Can I register for Free?

Yes, if you are above the age of 18 years, then you can register at Matrimonial Mingle for free. Basic registration is free for all.

Why is it important to update to add identity documents?

 It is mandatory to update your ID Proof or other documents to verify your identity with the Matrimonialmingle.com. Registration of the profile can’t be completed until you don’t provide any identity documents to Matrimonialmingle.com.

How do I contact customer support?

You can us Contact Us Page or write an email to support@matrimonialmingle.com

Do you provide any friendship or dating services?

we don’t provide any friendship or dating services. Matrimonialmingle.com only provides matrimonial related services to its registered users, who are really genuine and serious about commitments and marriage.

Why I am not getting the desired matches?

Please change your ‘Partner Preference’ filters in the search form to get the desired results. Please ensure that your search criteria are not too narrow or restricted.

Why I am not getting any mail from Matrimonialmingle.com?

You may have unsubscribed the mails from our mailer services, or marked to move these mails in Spam or Junk folder of your inbox. Please check your email setting to ensure mail delivery in your inbox only.

How can I add my success story?

If your marriage has been arranged with the help of Matrimonialmingle and you want to share your story with others, then you just need to once again login to your account, and go to Dashboard Menu you can see Happy Stories,

Registration Process

How can I register on Matrimonialmingle.com?

It is really simple to register with Matrimonial mingle.com. If you are more than 18 years, then you can  register with us. Fill in some basic details mentioned in the form and complete your registration. Email id and mobile number are mandatory to register on Matrimonial mingle.

Can I create a profile on behalf of someone else?

Yes, you can easily create a profile for others as well, e.g. for your brother, sister, daughter, son, etc. However, the process will remain same as you need to fill in some basic details in the registration form to create the profile.

Do I need an email id to create a profile?

Yes, to create a new profile you are required to register with a valid email id. That email id needs to be unique and you cannot use it to create or update another profile.

How soon others can view my profile at Matrimonialmingle.com?

All profiles that are registered with us will be made searchable post the screening process. In this screening process, we validate your profile on various parameters such as content, photographs, email, phone number, Id Proof information and other documents, other information you have updated with us.

Can I change my phone number and email Id after registration?

Profile & Photo

How can I create a complete profile?

Yes Post the Admin Approve your profile, You can easily complete your profile by in My Profile Section with related information. Photographs are based on the Site approval and other important information while creating your profile. To complete your profile, you are required to update some important documents such as ID Proof other information.

How many pictures can be uploaded and what should be the specifications?

Based on the Plan Package, In Base package you can add 2 Images.

How to delete my profile?

You can delete your profile by clicking on the delete button. Your profile will be deleted once our customer support will contact and get your consent over it.

Login Help

How can I login and logout from Matrimonialmingle.com?

Login to Matrimonial mingle.com you need to click on the login button available at the top right corner. Please enter your registered email id and password in the boxes to login to Matrimonial mingle account. To logout from your account you need to click on the thumbnail icon and when you see a dropdown box select ‘Logout’ and logout from the profile.

If I forgot my password, how can I reset my password?

It is easy to reset your password. Please click on the ‘Forgot Password’ link available on the login page and enter your registered email id. An email with new password will be sent to your registered email id.

How can I change my password?

You can change your password any time you want. Please click on the thumbnail icon and when you see a dropdown box select ‘Change Password’. Please enter your old password and new password in the given boxes to change your password.

Contact Members

How can I express my interest to the desired profiles?

You can easily send invitation to the members you have shortlisted. You can send the invitation by clicking on the express Interest button. You can also view the total number of invitations you have sent.

Is there any limit to send invitations?

Yes Based on the Package of the profile.

How can I view contact details of other registered members?

Yes Based on the Package of the profile.

How I would know that someone has declined or accepted my interest?

You will receive an email in your registered email id if someone will accept or decline your interest. The same information will be updated in your profile as well.

How do I chat with other members?

You need to send a chat invite to the other member. Once he/she will accept your invitation then only you can start chatting.

How can I block any member?

You can any time block any member if you don’t want to keep him/her in your list. You can simply click on the block Ignore User block the undesired members.

Search Profiles and Getting Responses

How can I search profiles?

On the Main Menu Click on Active Member, you will get an Advance Search Option our customized search option. Here, you can search profiles

How can I set my ‘Partner Preference’ in my profile?

You can set the criteria in the ‘Partner Preference’ page by filling all the required information about your desired partner. You will get the search results based on filled criteria.

Do I receive any alerts regarding partner matches?

Yes, you will receive alerts and mails on your registered email id regarding partner matches. Please ensure that these mailers are not going in junk/spam mails folder in your inbox.

How can I improve my responses?

You receive better and authentic responses you should complete your profile and try to complete your registration form by providing 100% details. Higher trust score and completion level will increase the genuineness of your profile.

Can I save search criteria?

No. You cannot save your search criteria in your profile.

Paid & Personal service

What are the paid services?

Paid services are special services, which will help to upgrade your profile. You can choose any of the available paid service based on your requirements.

How can I upgrade my membership from free to paid membership?

You can easily upgrade your free profile into paid profile by choosing the Packages in Dashboard. Click on Purchase the Package . Here, you can select any paid package that suits your needs and making payments.

What is the minimum and maximum duration for paid membership?

90 days is the Minimum and Maximum of 360 Days.